HP LASERJET 4300 PAPER JAM 13.01 13.02

HP LASER 4300 13.01 PAPER JAM

Q: I have an hp laserjet 4300 13.01 displayed on my printers control panel. I have tried what the display panel suggests which is open and close the top cover or check to remove paper from the tray 2. I opened the tray 2 and there was no paper to be found. Once I opened and closed the top cover the printer rebooted and seemed to try to reprint only to show that there was another 13.01 paper jam on the display panel. Repeating the above process seemed to get the machine to reset over and over again, though it was always the same ending result

A: As can be somewhat common with hp laser 4300 13.01 paper jams it seems that the paper is not being pulled from the tray 2 cassette. Paper that is not being advanced from the paper tray can be a result of a multitude of problems. I would start by trying to isolate the problem. This can be done easily if you place a piece of paper in the multi-purpose tray and print a test page. If it prints fine you know that there is an issue that is isolated to the tray 2. If that works try replacing the tray 2 jam kit, if not then the laser 4300 paper tray would be suspect.

HP LASERJET 4300 13.20 PAPER JAM

Q: Our HP laserjet 4300 13.20 paper jam problem has still not resolved itself after numerous attempts to repair. We have checked the printer for paper and cannot find any and have even gone as far as trying to reset the printer. One thing that I noticed is that when we try to reboot the printer it doesn’t turn over like we are accustomed to seeing. Has anyone seen this happen before?

A: 13.20 paper jam with hp 4300 printers by the book means that there is something impeding one of the sensors. In this case it would be suffice to assume that the “something” is a piece of paper, though it is not always the case. It is a very distinct possibility that the sensors are stuck and falsely throwing this message. Go through the machine and check all the sensors, those being the fuser sensor the registration sensor and the paper feed guide sensor. A thorough inspection of those points will certainly give rise to what is causing you hp laser 4300 13.20 paper jam.

HP LASER 4300 PAPER JAM CANT FIND PAPER

Q: We have an hp laser 4300 that is getting a paper jam, but we cant find the paper. The printer goes through its normal motions upon start up and seems like it is going to print fine, but then just makes a clicking noise and registers a paper jam. When we go to look for the stuck paper we cant find it anywhere. It is almost like it gets stuck in the paper tray. We have had the printer for several years and have not had any service done on it. Are there regular preventative maintenance kits that need to be installed with these printers.

A: The first thing that you want to take notice of when you are troubleshooting your hp laser 4300 paper jam without any paper found is does it happen from all of the paper trays. Start with the tray 1 multi purpose tray and observe whether or not it jams from there. If it does not jam in tray 1 then the paper jam is being caused by something that is unique to the 2nd tray. Assuming that the paper is not being advanced from the tray 2 cassette start by checking the adjustments on the tray to make sure they are set to the intended paper size. If they are check the separation and pickup rollers and replace if they are void of tread. Hp laser 4300 rollers that are worn will fail to grab the paper which will result in a paper jam without any paper found or ghost jam.

HP LASERJET 4300 CRUNCHED AND CRUMPLED PAPER JAM

Q: I have an hp 4300 that gets a paper jam with the paper getting crunched and crumpled as it goes through the printer. Sometimes the paper will make it out of the printer, but it will usually just get stuck when it exits the the printer right after the fuser assembly. The machine seems to be making a noise when it turns over like crunching plastic of sorts. I have also noticed that the printer is also ejecting some sort of metal material.

A: I would assume that when a 4300 is crunching and crumpling the paper that the problem is associated with a faulty 4300 fuser assembly.

HP LASERJET 4300 MAKES GRINDING NOISE PAPER JAM

Q: Our HP laserjet 4300 makes a grinding noise and then paper jams every time that we are trying to print. I have had this printer for almost 4 years and have never had a problem. The grinding noise seems to be coming from the back of the printer where I think what is called the fuser assembly is housed. I have heard that some of the hp laserjet 4300 4250 and 4350 series printers have some issues with grinding noise, but wasn’t sure if those noises were directly related to the printers paper jamming as well.

A: You are correct in that hp laserjet 4300 4250 and 4350 printers have a known and somewhat acknowledged grinding noise issue. This is typically related to the fuser assembly and swing plate not properly engaging with each other. When this happens the you will get a hp laserjet making a terrible grinding noise. If this is neglected long enough the gears will wear down to the point they will fail to engage each other at all and the result will be a paper jam. I recommend replacing the fuser assembly and the swing plate assembly. That should solve the grinding noise and resulting paper jam problem.

HP Laserjet 4300 ACCORDION LIKE PAPER JAM

Q: When we are printing with our Hp laserjet 4300 the paper will get stuck under the toner cartridge and will be folded up not unlike an accordion. When I pull the paper out from underneath the toner cartridge the toner is loose and can simply be wiped off of the page. I really didn’t notice anything unusual happen before the printer started to register this paper jam. Are there any suggestions as to what is causing my hp laserjet 4300 to paper jam?

A: To start if you are pulling paper from the laserjet printer and the toner is not adhered to the page then that means the paper is not going through the fuser assembly. There are a couple of reasons that paper would not go through the fuser. One is that there is something obstructing the paper path, and the other is that the fuser assembly is not turning and therefore the paper is not allowed to advance through the fuser and out the printer. I would check to make sure the hp laserjet 4300 output assembly gears are turning. It is my hunch that either the hp laser 4300 is defective and or the swing plate assembly which drives the 4300 fuser. Replacing those should help fix your problem

Error code Description

Hp 4300 Error 13.01.00	A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (ps102) within the specified time
HP laser 4300 13.03.00	A 13.03 error message indicates that the media did not arrive at the top of page sensor (ps103) within the specified time
HP laserjet 4300 Error 13.02.00	A Jam exists in the top cover error. A 13.02 error message indicates that the media did not pass the sensor (ps103) in time
HP laser 4300 Error 13.05.00	The error message 13.05 meas that the paper did not arrive at the fuser sensor (ps108) in the allotted time frame
HP 4300 Error 13.20.00	Error message 13.20 means the printer was turned on or that while the printer was trying to initialize one of the sensors (ps103), (ps103) or (ps108) was detecting that there was media present
HP laserjet 4300 Error 13.21.00	13.21 error message means that the top cover open switch (sw101) was activated while a print job was printing meaning the top cover was opened or the switch is defective .
HP laser 4300 Error 13.06.00	13.06 error means hat a page is jammed near the output door
HP 4300 Error 13.12.00	A 13.12 error message indicates that there is paper jammed in the rear door
HP laserjet 4300 Error 13.12.07	Error 13.12.07 indicates that there is a paper jam in the staple cartridge or that the stapler did not finish stapling but was able to return to its original position
HP laser 4300 Error 13.12.08	13.12.08 error message indicates the output bin page-detection sensor has been active for longer than the specified time.
HP 4300 Error 13.12.09	Error 13.12.09 message indicates that the stacker or stapler stacker paper inlet sensor has been active for longer than a specified amount of time
Error laserjet 4300 13.12.10	Message 13.12.10 on the display denotes a page did not arrive at the stacker or stapler stacker paper inlet sensor in the specified time
Error hp 4300 13.12.11	A jam was detected when the stacker or stapler stacker power was turned on
Error laserjet 4300 13.13.00	Error 13.13 means that there is a piece of paper stuck in the duplexer
Error hp 4300 13.1c.00	Error 13.1c.00 indicates a paper jam in the fuser. This most likely means that there is a piece of paper wrapped around the fuser
Error laser 4300 13.98.00	Error 13.98.00 means the face up tray was opened when the printer was attempting to send a page to the duplexer. A page shorter than 200 mm was sent to the duplexer

All error codes and jam descriptions are applicable for the following model and model number printers

Hp laserjet 4300	Q2431a
Hp laserjet 4300n	Q2432a
Hp laserjet 4300tn	Q2433a
Hp laserjet 4300dtn	Q2434a
Hp laserjet 4300dtns	Q2435a
Hp laserjet 4300dtnsl	Q2448a

A: It is not uncommon for hp laserjet 4300 printers to loose their network connectivity especially since they were outfitted with the 615 network cards. Try printing the network configuration settings. They most likely will not be available. This being the case we will probably be looking at a faulty network card or if not a faulty formatter.

HP laserjet 43000 error 21	Printer cannot process the page quickly enough
Hp laser 4300 error 22 eio	Printers eio card in the slot has overflowed its I/O buffer
HP laser 4300 error 22 parallel I/O	The parallel buffer has overflowed during a busy state
Hp 4300 error 22 parallel I/0 Buffer overflow	The parallel buffer has overflowed during a busy state
HP laserjet 4300 error 40 EIO bad transmission	The connection with the card in the eio slot has been broken abnormally
HP 4300 error 41.3 unexpected paper size in tray	The media that is loaded is longer or shorter in the feed direction than the size that is configured for the tray
HP laserjet 4300 error 41.1	A printer error has occurred unknown misprint error
HP 4300 41.2 error	A printer error beam detect misprint error
HP laserjet 4300 41.4 no vsync error	No vsync error
HP 4300 error 41.7	feed delay error
HP laserjet 4300 41.9	signal noise error
HP 4300 error 49.	A critical firmware error has occurred that caused the processor on the formatter to abort the operation
HP laserjet 4300 49.24.02 error	A critical firmware error has occurred that caused the processor on the formatter to abort the operation
HP laserjet 4300 51.1	A beam detect error has occurred
HP laser 4300 51.2	A laser scanner laser error
HP laserjet 4300 52.0	scanner error
HP laser 4300 error 52.1	scanner starup error
HP 4300 error 52.2	scanner rotation error
HP laser 4300 error 53.0 firmware dimm	ROM error
HP laserjet 4300 53.1	Ram error
Hp laser 4300 error 54.1	The print cartridge was installed with the sealing tape
HP laserjet 4300 error 55	The dc controller is not communicating with the formatter. The problem could be caused by a timing error or an intermittent connection
HP 4300 error 56.1	An unknown input device is installed
HP laser 4300 56.2	An unknown output device is installed
Hp 4300 error 57.3	Printer error cooling fan right side
HP laserjet 4300 error 57.4	Printer error main cooling fan on the left side
Hp laser 4300 error 57.7	The cooling fan in the optional duplexer is not functioning
HP laserjet 4300 error 58.2	Air temperature sensor error
HP laser 4300 error 58.3	Dc controller error
HP 4300 58.4 error	Power supply error
HP laser 4300 error 59.0	Main motor error
HP laserjet 4300 error 59.1	Main motor startup error
HP laser 4300 error 59.2	Main motor rotation error
HP 4300 error 59.4	Print cartridge motor error
HP 4300 error 59.2	Main motor not functioning correctly
HP laserjet 4300 error 59.4	Print cartridge drive motor is not functioning properly
HP 4300 error 60.2	The tray 2 lifter motor is not functioning
HP laser 4300 error 60.3	The tray 3 lifter motor is not functioning
HP 4300 error 60.4	The tray 4 lifter motor is not functioning
HP laserjet 4300 error 62	No system (firmware image) was found
hp laser 4300 error 64	A scan buffer error has occurred
HP laserjet 4300 error 66.00.15	The stacker or stapler stacker was removed and then replaced while the printer was on
HP laser 4300 error 66.12	A stacker error has occurred
HP laser 4300 error 68.0	A nonvolatile storage device is full
HP laserjet 4300 error 68.1	The removable disk storage device is failing
HP 4300 error 69	The optional duplexer is not functioning
HP 4300 error 79	A critical hardware error has occurred

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HP LASERJET 4300 PAPER JAM 13.01 13.02